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Charlotte, North Carolina, awards ERP contract


Tyler Technology recently was chosen to help replace the decades-old financial solution used by the city of Charlotte, North Carolina. The state's largest city tapped the Dallas company for its Munis enterprise resource planning solution, which will help the city streamline its financial system.

A major reason the city awarded Tyler the $8 million software contract is because Munis - which was specifically built for local government - is used by more than 80 clients in the Tar Heel State. Charlotte's ERP Program Manager David North said the program will help the city make its fiscal activity more transparent, efficient and productive.

"In most cases, it is no longer practical for large cities to contract with one supplier for an ERP system that requires significant customization, and then engage a separate third-party integrator to make the system functional," said Richard Peterson Jr., president of Tyler's ERP and school division. "Right out of the box, Munis will help Charlotte meet departmental needs, better serve constituents and reap benefits from Tyler's evergreen philosophy of continually investing in our technology platforms at no additional license fees to the client."

Durham is another North Carolina city that uses Munis. Upon implementing the system, the city - which has a population of about 222,000 - reported faster task completion thanks to electronic processing, savings in personal time and cutting of payroll checks, and elimination of unnecessary travel because of the electronic system.