Web Site Hosting Agreement

When to Use This Hosting Agreement
This Hosting Agreement governs the relationship between a Web Site Host and a Client. Use this Web Hosting Agreement whenever you provide web site hosting services to a client. The hosting contract template includes each of the provisions listed here:

Agreement Provisions Included

What This Agreement Protects
The Web Site Hosting Agreement protects you from liabilities associated with the hosting of third-party web sites on your servers. In addition to the basic agreement provisions, you’ll also receive three template addendums - SOW, SLA and AUP - which are vital to protecting and defining your contract hosting terms and conditions.

Get Additional Protection with 3 Free Template Addendums!

Statement of Work Template

A SOW or Statement of Work template is included as Exhibit A to help you clearly define the scope of services you will provide on an ongoing basis for your website hosting client. The web hosting contract terms state the rights and responsibilities of each party over the term of the Agreement.

Service Level Agreement Template
A Service Level Agreement Template (SLA) is included as Exhibit B. The SLA in the hosting contract specifics the additional services that you agree to provide for the client. This may include related services like ongoing or emergency technical support, preventive maintenance, server maintenance, downtime provisions and uptime guarantees..

Web Hosting Acceptable Use Policy Template
A Web Hosting Acceptable Use template or AUP is included as Exhibit C to help you clearly define your policy regarding acceptable content and use of your web site servers. An acceptable use policy is a critical component to ensuring your hosting customers know upfront that certain type’s offensive or obscene content are not permitted their website, and that they are not permitted to use the server for spamming, spreading malware/viruses or used to otherwise aid in hacking of other websites or machines Exhibit C also indicates how to report violations and a section for customizing your individual hosting company’s policies.

Exhibit A: Statement of Work

1. Preamble
2. Project Background
3. Scope
4. Key Tasks and Milestones
5. Project Deliverables
6. Time and Cost Estimates
7. Price and Payment
8. Invoices
9. Payment
10. Project Organization and Personnel Requirements
11. Supporting Documentation
12. Expenses

Exhibit B: Service Level Agreement

1. Downtime
2. Technical Support

Exhibit C: Web Hosting Acceptable Use Policy

1. Acceptable Use
2. Reporting of Violations of This Acceptable Use Policy
3. Revisions to This Acceptable Use Policy

Sample Text from the Website Hosting Agreement Template

1. Scope of Services

Host will provide the services set forth in Exhibit A (the "Services”). Hosting services will be provided according to the terms described in Exhibit B ("Service Level Agreement").

2. Price and Payment

User will pay Host for Hosting Services according to the terms set forth in Exhibit A. User will pay (a) hosting fees in advance, (b) fees for other goods or services as invoiced, and (c) any security deposit as set forth in any attachment to this agreement. Host may change the prices charged for the services upon forty-five (45) days written notice to User, but such increases shall not exceed ten percent (10%) of the rate currently being charged at that time.

3. Term and Termination

A. Hosting Services will commence on the Effective Date of this Agreement and will extend for a period of and will automatically renew from year to year thereafter, unless earlier terminated as provided herein. User may terminate this Agreement without cause upon at least thirty (30) days written notice to Host...