Network Installation and Maintenance Agreement Template

When to Use This Agreement for Consulting Services
This agreement for consulting services governs the relationship between a Network Service Provider and a Client. Use this Agreement whenever your company provides services involving the design, installation or maintenance of a computer network.

Statement of Work Template Included
An SOW template (Statement of Work)is included as Exhibit A to help you clearly define the scope of services you perform on an ongoing basis for your client. It establishes the rights and responsibilities of each party over the term of the Agreement or computer network contract.

What Our Computer Network Contract Protects
The Network Installation and Maintenance computer network contract protects you from financial and material loss when providing network services. It establishes price and payment terms and sets obligations upon the client (such as providing access to premises and purchase of appropriate hardware/software) to ensure you can successfully complete your services. The Agreement includes a written disclaimer that you cannot guarantee the stability, safety and security of the network and states that you are not liable to the client for loss of profit, revenue, or data. It also protects any confidential information that you must share with the client and prohibits the client from hiring away your employees.

Network Services Agreement Provisions Include

1. Price and Payment
2. Term and Termination
3. Obligations of Client
4. Confidential Information
5. Warranty and Disclaimer
6. Limitation of Liability
7. Indemnification
8. Relation of Parties
9. Employee Solicitation/Hiring
10. Non-assignment
11. Arbitration
12. Attorneys' Fees
13. Severability
14. Force Majeure
15. No Waiver
16. Entire Agreement

Exhibit A: Statement of Work

1. Preamble
2. Scope
1. Initial Setup
2. General Maintenance and Repair
3. Hardware and Software Installation
4. Hardware and Software Troubleshooting
5. Needs Assessment
6. Systems Integration
7. Network Security
8. Data Backup and Data Recovery
9. Rapid Response Service
10. 24-Hour Emergency Service
3. Price and Payment
1. Invoices
2. Payment
4. Supporting Documentation
5. Expenses

Sample Text from the Network Installation & Maintenance Agreement Template

1. Scope of Services

Provider will perform such infrastructure development, network maintenance and support services as are set forth in Exhibit A (Statement of Work).

4. Obligations of Client

A. Client will immediately notify Provider upon learning of any significant problem with the performance of the network.

B. Client will cooperate with Provider in connection with its performance of the Services by providing access to Client's physical premises as reasonably...

6. Warranty and Disclaimer

Client acknowledges that no computer system or software can be made completely stable or secure, and that Provider cannot guarantee the stability, safety or security of client's network or data. Provider warrants that the Network Services will be provided in a workmanlike manner…